We are proud to announce PassChecks®, the newest addition to our already industry-leading service retention solution. It’s pretty exciting to see the word spreading about PassChecks® – below is an article that was featured in Fixed Ops Magazine.
PassChecks® Service Retention
This incredible retention tool is really gaining a lot of traction. PassChecks are truly making a name for themselves. It’s exciting to see the brainchild of our CEO succeeding.
Find out more about increasing service revenue from inactive and no-history customers with PassChecks® here.
Pulse Creates New Smartphone Integration to Reclaim Lost Customers
Pulse Mail Ninjas have announced a very high tech companion for their VIP Checkbook program. This new technology automatically sends alerts to the customers smartphones whenever they are near your dealership. This keeps your dealership on a customers mind whenever they need service. Barcodes also allow for pure reporting of the offers that are redeemed.
Pulse CEO, Jonathan Benjamin, was recently asked about the success of this program. “Our VIP Checkbook [service retention] Program had already been delivering industry-leading ROI. But we’re already seeing that this new technology is helping to deliver even higher response rates.”
“….customers have even been requesting the digital versions of the offers. This shows a shift in the way customers will want to interact with businesses in the future. Simply put, you can’t get any closer to a customer than their smartphone. With service offers directly on the customers phone, they don’t have to worry about leaving their coupons at home. Or, generally not having them close when they need them. This results in more customers responding to your marketing efforts.